AI MART — Shopping with Heart

Website: https://aimartbd.net

Last Updated: November 1, 2026

Welcome to AI MART. These Terms & Conditions govern your access to and use of our website, including browsing, purchasing products, and using our services.

By accessing or placing an order through our website, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

AI MART operates an online shopping platform in Bangladesh, offering products for everyday needs.

We reserve the right to update, modify, or change these Terms & Conditions at any time. Any changes will be published on this page with an updated date.

2. Products and Pricing

We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate.

However:

  • Product images are for illustration purposes and may differ slightly from the actual product.
  • Prices and product availability may change without prior notice.
  • We reserve the right to correct pricing errors, inaccurate descriptions, or product listing mistakes.
  • If a significant error affects your order, we may contact you to confirm, modify, or cancel it.

All prices are displayed in Bangladeshi Taka (BDT), unless otherwise stated.

3. Orders and Order Confirmation

When you place an order through our website, you are submitting a purchase request.

An order confirmation message or email does not necessarily mean that your order has been finally accepted.

We reserve the right to accept, reject, or cancel an order due to product unavailability, incorrect pricing, suspected fraudulent activity, or other reasonable circumstances.

If an order is cancelled after payment has been received, any applicable refund will be processed according to our Refund and Return Policy.

Customers are responsible for providing accurate contact information and delivery details when placing an order.

4. Payment

We may offer payment options such as Cash on Delivery (COD), mobile financial services, or other available payment methods.

Customers must complete payment according to the selected payment method.

For Cash on Delivery orders, payment is due upon delivery of the products.

We reserve the right to verify payment information and cancel orders where payment cannot be confirmed or fraudulent activity is suspected.

5. Delivery and Shipping

We aim to deliver orders within the estimated delivery time communicated to customers.

Delivery times may vary depending on location, courier availability, weather, public holidays, or other circumstances beyond our control.

Customers must provide a complete and accurate delivery address and remain available to receive their orders.

Additional delivery charges, if applicable, will be communicated during checkout or before order confirmation.

6. Returns, Exchanges, and Refunds

Customers may request a return, exchange, or refund in accordance with our applicable Return and Refund Policy.

Products must meet the relevant eligibility requirements, including any applicable time limits and product condition requirements.

Certain products may not be eligible for return or exchange due to their nature, hygiene considerations, or other applicable restrictions.

If you receive a damaged, defective, or incorrect product, please contact us promptly with your order details.

7. Customer Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when placing an order.
  • Use our website only for lawful purposes.
  • Avoid fraudulent purchases, unauthorized payment activity, or misuse of our services.
  • Respect the intellectual property rights of AI MART and other parties.
  • Not attempt to interfere with the security or proper functioning of our website.

We reserve the right to restrict or suspend access to our services where misuse or fraudulent activity is identified.

8. Website Content and Intellectual Property

All content on our website, including text, images, logos, graphics, and design elements, is owned by AI MART or used with appropriate authorization.

You may not copy, reproduce, distribute, or commercially use our website content without prior written permission, except where permitted by applicable law.

9. Limitation of Liability

AI MART makes reasonable efforts to provide reliable products and services.

To the extent permitted by applicable law, AI MART shall not be responsible for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits any rights or remedies that cannot legally be excluded or limited under applicable law.

10. Privacy

Your personal information is collected and used in accordance with our Privacy Policy.

By using our website, you acknowledge that your information may be processed for order fulfillment, payment processing, delivery, customer support, and other purposes described in our Privacy Policy.

11. Applicable Law

These Terms & Conditions shall be governed by the applicable laws of Bangladesh.

Any disputes arising from the use of our website or purchases made through AI MART shall be handled in accordance with applicable laws and regulations.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through our website.

AI MART

Website: https://aimartbd.net

Thank you for shopping with AI MART.

AI MART — Shopping with Heart.